In the post-pandemic healthcare landscape, staffing has become one of the most pressing challenges for Adult Foster Care (AFC) agencies across Massachusetts. Burnout, compliance complexity, and shifting workforce expectations have left many agencies scrambling to maintain consistent, quality care. But a quiet revolution is underway — led by a woman-founded, minority-led organization that has reimagined staffing not as a pain point, but as a pathway to growth.
OMNISTARR, a U.S.-headquartered company with operations in both America and India, is redefining how AFC agencies hire, onboard, and retain Registered Nurses (RNs) and Case Managers (CMs) — essential roles in maintaining MassHealth compliance and delivering meaningful, person-centered care to vulnerable populations.
With more than 20 years of corporate staffing leadership behind her, founder Anjalli Sidhu has brought Fortune 500-level precision to a deeply human mission: ensuring that every adult in foster care is supported by qualified, compassionate professionals. Through AI-powered recruiting, location-based hiring cycles, and an unwavering 0% fake candidate guarantee, OMNISTARR has quietly become the go-to partner for AFC agencies trying to turn the tide.
Case Study #1: “We Went From 30% Compliance to 100% in 3 Months”
In Worcester County, a midsize AFC agency was on the brink of losing its MassHealth certification. With three RNs out on medical leave and two CMs recently resigning, the agency was running dangerously behind on monthly visit documentation. Over 40% of its home visits hadn’t been logged in Electronic Visit Verification (EVV) — a state-mandated tool that tracks the who, when, and where of patient visits for safety and billing accuracy.
The agency turned to OMNISTARR as a last-ditch effort. What they received was more than a staffing fix — it was an operational transformation.
“We didn’t just get people — we got a system,” said the agency’s Program Director. “OMNISTARR’s Scheduling Team Support helped coordinate visits in real-time, their documentation specialists worked with our staff on correcting files from previous months, and their RNs knew exactly what EVV was and how to use it. That alone saved us from being fined.”
All candidates placed came pre-vetted through OMNISTARR’s rigorous multi-layer background process, which includes CORI, SORI, and OIG checks, 10-panel drug testing, and complete health screenings including TB tests and annual health forms. Within 90 days, the agency not only cleared its backlog but reported 100% on-time documentation and zero compliance flags in their next audit.
“We had never seen this level of professionalism from a staffing partner,” the Director added. “They even helped us conduct Fire Safety and Fall Risk Assessments for new members, something we used to struggle with monthly.”
Case Study #2: “We Were Ghosted by Freelancers. OMNISTARR Delivered Real Employees.”
In a quiet suburb just outside Boston, a small family-owned AFC agency found itself in a staffing nightmare. They had been relying on freelance RNs and CMs from online platforms — many of whom canceled shifts last minute or never completed required paperwork. One such freelancer submitted false MDS documentation, leading to an agency-wide internal investigation and several weeks of suspended billing.
Feeling burned, the agency turned to OMNISTARR.
“We were skeptical at first,” said the agency’s co-founder. “But they talked us through every detail — from the CORI compliance to their worker’s comp coverage, and even how they offer real employee benefits to all their RNs and CMs. That mattered to us.”
What set OMNISTARR apart was their ability to match staff not only based on resume, but on location, personality fit, and long-term agency goals. Leveraging their AI-driven candidate matching system, OMNISTARR launched a local hiring drive in the Boston metro area, rapidly identifying four nurses and three case managers within two weeks — all ready for permanent placement.
Each professional received onboarding through OMNISTARR’s proprietary compliance program, which includes HIPAA-certified video modules, MDS training, and customized guidance on AFC visit documentation. Perhaps most impressively, none of the hires ever missed a visit — and each documented their work through EVV, meeting both timeliness and accuracy thresholds for billing and audits.
“They don’t just throw resumes at you,” the co-founder said. “They deliver vetted professionals who care about the work. It’s like someone finally figured out what AFC agencies actually need.”
Case Study #3: “We Doubled Capacity Without Losing Sleep”
In Western Massachusetts, a regional AFC agency was experiencing rapid growth thanks to a new Medicaid partnership. But their excitement quickly turned to anxiety: How do you scale member services while maintaining compliance? How do you add 70 new members without compromising care quality?
Enter OMNISTARR.
“It was the most seamless ramp-up we’ve ever experienced,” said the agency’s Executive Director. “They assessed our projected needs, did a location-based hiring cycle, and sent us a mix of initial assessment staff and long-term candidates.”
OMNISTARR not only sourced the RNs and CMs required for new member intake — they sent in a team that conducted home checks, fire safety inspections, and complete member health assessments on site. Each visit was logged in real-time using EVV, ensuring state compliance from day one.
To maintain service quality post-ramp, OMNISTARR continued to provide scheduling support, documentation oversight, and even worked with agency leadership on audit preparation. All candidates had passed the BGV process and came with full 10-panel drug test clearance.
Most importantly, OMNISTARR offered full Worker’s Compensation coverage and benefits — a rarity in outsourced healthcare staffing — giving agency leadership peace of mind.
“They didn’t just help us hire. They helped us operate at a higher standard,” the Executive Director said. “And we didn’t lose a single compliance point in our first MassHealth audit with 70 new members.”
The OMNISTARR Advantage
What makes OMNISTARR different isn’t just what it offers — it’s how it offers it. Here’s a closer look at the infrastructure behind our success:
- AI-Driven, Location-Based Hiring: OMNISTARR uses smart algorithms to match candidates based on proximity, skill set, and scheduling availability, reducing last-minute cancellations and increasing placement satisfaction.
- 0% Fake Candidate Guarantee: Each candidate goes through a proprietary multi-layer verification process that weeds out falsified resumes and ensures all certifications are up to date.
- MassHealth & HIPAA Compliant: Every hire is trained in HIPAA, equipped with proper documentation for EVV, and understands the unique regulatory environment of Massachusetts.
- CORI-SORI-OIG Cleared Staff: The company’s BGV process includes criminal, sexual offender, and federal exclusion checks, ensuring total peace of mind for AFC agencies.
- End-to-End Visit Management: From Scheduling Team Support to Documentation Correction and MDS oversight, OMNISTARR functions as an operations partner, not just a staffing vendor.
- Global Presence with Local Focus: With a dedicated U.S. HQ and recruiting infrastructure in India, OMNISTARR leverages global talent intelligence while delivering hyper-local solutions.
- Founded by a Woman, Led by a Mission: As a Woman Business Enterprise (WBE) and Minority Business Enterprise (MBE), OMNISTARR brings equity, empathy, and excellence to the heart of care delivery.
A Vision for the Future
As the home-based care industry continues to evolve, more AFC agencies are recognizing that the right staffing partner isn’t just about coverage — it’s about capability.
OMNISTARR’s blend of technology, compliance, and heart is proving that with the right systems in place, even the most short-staffed agency can not only survive — but thrive.
“People think of staffing as reactive,” founder Anjalli Sidhu said recently. “We think of it as strategic. When you put the right nurse or case manager in the right home, you don’t just check a box — you change a life.”